Why introduce a chatbot into your business?
People are now spending more time on messaging apps than in social media and that is a huge turning point. Messaging apps are the platforms of the future and bots will be how users access all sorts of services.
So, logically, if you want to build a business online, you want to build where the people are. That place is now inside messenger apps (ChatBot).
Based on the latest reports, Chatbots help to reduce customer service costs by 30%.